This Privacy Policy explains how Interdata S.p.A. processes personal data when you visit www.coopera.com, contact us through the website or otherwise interact with Coopera’s public digital channels.
Coopera® is developed and provided by Interdata S.p.A.
1. Data Controller
The data controller for the processing activities described in this Privacy Policy is:
Interdata S.p.A.
II Traversa, Via Gaetano Pelella 3
80026 Casoria, Naples, Italy
VAT No. IT01236711212
For privacy-related requests or questions regarding the processing of personal data, you may contact Interdata using the contact details above.
2. Scope of this Privacy Policy
This Privacy Policy applies to personal data processed through the public Coopera website at www.coopera.com, including contact forms, website communications and related online interactions.
It does not govern personal data processed within Coopera environments deployed or operated for customers under separate contractual arrangements.
Where Coopera is used by a customer or organization to process personal data as part of its own operations, the respective roles, responsibilities and data-protection obligations are governed by the applicable agreement, data-processing terms and the customer’s own privacy framework.
3. Personal Data We May Collect
Depending on how you interact with the website, we may process different categories of personal data.
Information you provide to us
When you contact us through the website, we may collect information such as your first name, last name, professional email address, company or organization, country or region, the subject of your enquiry and any information you choose to include in your message.
Technical and usage information
When you access the website, certain technical information may be processed automatically, including IP address, browser and device information, date and time of access, pages requested, technical logs and information necessary for website operation, security and troubleshooting.
Communications
If you communicate with Interdata by email or through another channel linked from the website, we may process the contact details and information contained in that communication.
Cookies and similar technologies
The website may use cookies or similar technologies for essential functionality and, where enabled, analytics or other optional purposes.
Detailed information about the technologies actually used, their purposes, providers and duration is available in our Cookie Policy and through the website’s cookie preference settings.
4. Why We Process Personal Data
| Purpose | Legal basis |
|---|---|
| Operate, maintain and secure the website | Legitimate interests in providing a secure and reliable corporate website |
| Respond to enquiries submitted through the Contact form | Steps taken at your request prior to entering into a potential business relationship and/or legitimate interests in responding to professional enquiries |
| Handle product evaluation, solution discovery, architecture, partnership or support requests | Contractual or pre-contractual measures where applicable and/or legitimate interests |
| Protect our systems, investigate security incidents and prevent misuse | Legitimate interests in protecting our infrastructure, users and organization |
| Comply with applicable legal or regulatory obligations | Compliance with a legal obligation |
| Establish, exercise or defend legal claims | Legitimate interests and applicable legal requirements |
| Perform optional analytics or similar non-essential tracking | Consent where required by applicable law |
We do not automatically subscribe people who contact us through the website to marketing communications simply because they submitted an enquiry.
Where we introduce newsletters, event communications or other optional marketing activities requiring consent, the relevant consent will be requested separately.
5. Providing Your Personal Data
Certain information requested through our forms may be necessary for us to understand and respond to your enquiry.
Required fields will be identified accordingly.
If you choose not to provide required information, we may be unable to process or respond effectively to your request.
Please do not submit confidential information, special categories of personal data or personal information unrelated to your enquiry unless this is specifically necessary and requested.
6. Who May Receive Your Data
Personal data may be accessed only where necessary by authorized Interdata personnel and by service providers supporting the operation of the website and related business communications.
These may include hosting and infrastructure providers, website maintenance and cybersecurity providers, email and communication services, technical support providers and analytics or cookie-service providers where such services are enabled.
Where appropriate to respond to an international enquiry, information may also be shared with the relevant Interdata organization, delivery organization or authorized business partner involved in the requested territory or service.
Such parties process information only to the extent necessary for the relevant purpose and subject to applicable confidentiality and data-protection requirements.
7. International Data Transfers
Interdata operates internationally and some service providers, affiliated organizations or authorized partners may be located outside the European Economic Area.
Where personal data is transferred outside the EEA, Interdata applies the safeguards required under applicable data-protection law.
Depending on the destination and recipient, these safeguards may include an adequacy decision adopted by the European Commission, Standard Contractual Clauses approved by the European Commission, supplementary technical or organizational measures, or another lawful transfer mechanism available under applicable law.
You may contact us for further information regarding the safeguards applicable to a specific transfer.
8. How Long We Keep Personal Data
Personal data is retained only for as long as reasonably necessary for the purpose for which it was collected, taking into account legal, contractual, security and operational requirements.
Information submitted through general business and contact enquiries is normally retained for the duration necessary to manage the enquiry and subsequent relevant business interaction and, unless a longer period is required, generally for no longer than 24 months following the last meaningful interaction.
Technical and security logs are retained for periods proportionate to operational and cybersecurity requirements and may be retained longer where necessary to investigate incidents, prevent fraud or establish or defend legal claims.
Where a business or contractual relationship is established, relevant information may be retained for the periods required by applicable law and the corresponding contractual relationship.
Cookie and analytics retention periods, where applicable, are specified separately in the Cookie Policy.
9. Cookies and Tracking Technologies
Coopera.com may use technical cookies necessary for the operation and security of the website.
Optional analytics, measurement or other non-essential technologies, where used, are activated only in accordance with applicable consent requirements.
You can review or modify your preferences at any time through Cookie Settings.
For detailed information about individual cookies and technologies, including their providers, purposes and duration, please read our Cookie Policy.
10. Security
Interdata applies appropriate technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, loss or destruction.
Security measures are reviewed according to the nature of the processing, technological developments and the risks associated with the relevant information.
No Internet-based service can guarantee absolute security; however, we maintain measures intended to protect the confidentiality, integrity and availability of information processed through our website.
11. Automated Decision-Making
Personal data collected through this website is not used to make decisions based solely on automated processing that produce legal effects or similarly significant effects concerning website visitors.
12. Your Data Protection Rights
Subject to the conditions established by applicable law, you may request access to your personal data, correction of inaccurate information, erasure of data, restriction of processing, data portability where applicable, or object to processing based on legitimate interests.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Requests can be sent to the contact details indicated in Section 1.
You also have the right to lodge a complaint with the competent supervisory authority. In Italy, this is the:
Garante per la Protezione dei Dati Personali
The Garante confirms the rights of access, rectification, erasure, portability and related protections, as well as the right to submit complaints concerning possible violations.
13. Third-Party Websites
The Coopera website may contain links to websites or services operated by third parties, including partner websites, social networks and other external resources.
Interdata does not control the privacy practices of those third parties.
When you leave coopera.com, the processing of personal data by the destination website is governed by that third party’s own privacy policy.
14. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes to the website, our processing activities, applicable law or organizational requirements.
The current version will always be published on this page together with its effective date.
Where changes materially affect the way personal data is processed, we will provide appropriate notice where required.
15. Contacting Us and the Data Protection Officer
Data Controller
Interdata S.p.A.
II Traversa, Via Gaetano Pelella 3
80026 Casoria, Naples, Italy
Interdata S.p.A. has appointed a Data Protection Officer (DPO) in accordance with applicable data protection law.
For questions concerning the processing of personal data, the exercise of data protection rights, or any other privacy-related matter, you may contact Interdata or its Data Protection Officer through the dedicated Data Protection Request Form available on this website.
Requests submitted through this channel are handled specifically for privacy and data protection purposes and are routed to the appropriate responsible function.
You may also lodge a complaint with the competent supervisory authority. In Italy, this is the Garante per la Protezione dei Dati Personali.
September 8, 2026
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