Case Management

Master Case Management With Automation and AI

Discover the future of case management with Coopera: intelligent automation, real-time tracking, and seamless collaboration. Empower your team to resolve cases faster, track interactions, and adapt to dynamic workflows with ease.

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  • Seamless Configuration
  • Real-Time Tracking
  • Seamless Collaboration
e-Collaboration

Dynamic
Case Workspaces

Centralize and streamline case management with intuitive workspaces designed for teamwork and efficiency.

  • Centralized team collaboration
  • Real-time notifications
  • Role-based secure access
  • Integrated team discussions
  • Task tracking and assignment
  • Cross-departmental access
AI Powered Capabilities

Automated Case
Lifecycle Management

Oversee the entire case lifecycle, from initiation to resolution, with state-driven workflows and automated tracking.

  • Define lifecycle states
  • Automate state transitions
  • Monitor lifecycle progress
  • Ensure compliance safeguards
  • Visualize state changes
  • Trigger event notifications
Content Automation

Real-Time Case
Tracking and Events

Gain complete visibility into case progression with real-time tracking and event monitoring.

  • Automated retention policies
  • Compliance-ready workflows
  • Lifecycle visibility tools
  • Defensible discovery support
  • Policy adherence monitoring
  • Reduced manual tasks
Predictive Analytics

Intelligent Data
Insights and Analytics

Leverage real-time analytics to track case performance, measure KPIs, and gain actionable insights.

  • Custom KPI dashboards
  • Real-time case reporting
  • Case activity tracking
  • Built-in audit tools
  • AI-driven case insights
  • Trend analysis reports
Content Automation

Business Rules and Automation

Use the integrated Business Rule Engine to enforce compliance, automate processes, and enhance decision-making.

  • Define metadata rules
  • Automate event workflows
  • Guard lifecycle transitions
  • Generate real-time alerts
  • Automate case routing
  • Integrate smarter logic
Predictive Analytics

No-Code
Case Customization

Design case libraries to meet operational needs, enhancing storage, organization, and retrieval efficiency.

  • Drag-and-drop design
  • Custom forms and fields
  • Agile workflow deployment
  • Advanced conditional flows
  • Role-based user interfaces
  • API third-party integrations
Content Automation

Advanced Case
Correlation and Association

Establish connections between related cases, documents, and data for a holistic view of operations.

  • Link related cases
  • Visualize data dependencies
  • Simplify navigation workflows
  • Analyze shared attributes
  • Holistic case views
  • Improve decision-making
Predictive Analytics

Numbered
Directories and Registries

Organize cases with unique numbering systems tailored to your organizational needs.

  • Assign sequential numbers
  • Customize numbering schemas
  • Ensure repository consistency
  • Simplify case tracking
  • Improve security systems
  • Enhance categorized accessibility
Versatile Case Management

Master Every
Type of Business Case

Handle investigations, service requests, incidents, and structured processes with adaptable Case Management.

  • Service Requests Streamline customer service and support workflows
  • Incident Management Track and resolve complaints or escalations effectively
  • Investigative Cases Manage claims, audits, and incident investigations
  • Process-Driven Cases Automate structured processes like HR or procurement
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Ready to Experience Coopera Case Management?

Discover how Coopera can revolutionize your case management processes, enhance collaboration, and optimize workflows with a live demo tailored to your business needs.

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