Integrates case management, process automation, and AI
Manages case-specific workflows only
Supports adaptive, structured, and unstructured workflows
Primarily structured with predefined steps of the case
Includes both workflow automation and RPA, AI, and content management
Focused only on workflow automation
Uses AI for classification, analytics, and decision-making
Relies on manual decision-making
Seamlessly connects with BPM, RPA, AI, and ECM
Limited integration with external systems trough predefined connectors